If you’re concerned about a user becoming a nuisance or a comment leading to a bigger issue, you may find it useful to keep a digital trail. Ideally, the situation will reach a natural conclusion. They’ll still be able to see the comment, and they won’t be able to tell that you’ve hidden it. In contrast, hiding a comment removes it from public view-but not from the original poster’s sight. The original poster won’t be able to find their comment on your Page, which could lead to more negative comments or even a bad review. If you delete a user’s comment from your Page, your action will be obvious immediately. Either way, the last thing you want to do in this kind of situation is inadvertently anger a Facebook user further. Maybe a nasty comment thread has taken root on your Page, or perhaps a Facebook user won’t stop engaging with your content. You want to deescalate a heated situation You don’t have to spend any additional time trying to think of something to say, and you prevent others from continuing the conversation. Hiding a comment lets you check it off your to-do list.
You can simply hide it rather than trying to come up with a reply or letting others add to the thread. Maybe the commenter is a troll, or perhaps it’s obvious that their negativity doesn’t have anything to do with your Page. You may want to hide comments on Facebook if: The engagement doesn’t warrant a thoughtful response
Hiding Facebook comments is a good choice for social media managers in many frustrating situations. To view them, click on the All tab and filter by hidden comments. You can find all hidden comments in your Agorapulse social inbox. The comment also remains visible to your team even after you hide it. Because they can still view it, they won’t know that you hid their comment. It still remains visible to the original poster and all their friends. The comment disappears from public view right away so a typical user can’t read or reply to it.īut that doesn’t mean the comment is completely gone. Hiding a comment on Facebook provides immediate results. What Happens When You Hide a Comment on Facebook? Yet in many cases, hiding the comment is your best bet.īefore you begin dealing with negative engagement, it’s important to know how the process affects your Facebook Page, the commenter, and any other Page visitors.įind out what happens when you hide a comment on Facebook and learn why taking this step can be a smart choice for your Page and your team. Your gut reaction may be to delete or even respond to these comments. That’s especially true when your Page receives positive comments or insightful customer questions.īut negative or spammy comments are another story. Getting engagement on your company’s (or clients’) Facebook posts is usually a good thing.
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